Terms of Service
Last updated: November 2026
Who we are
Strokez and the Ponderr Store are run by Range Informatics. By creating a parent account you agree to these terms.
Accounts
Accounts are for parents and guardians aged 18+. You are responsible for your children's profiles and for keeping your password and grown-up PIN private.
Plans and billing
Strokes is free. Xplore and Dreamzz are monthly subscriptions billed in Indian rupees through Razorpay (cards, Netbanking, UPI / Google Pay). Extra seats are billed monthly with your plan. Subscriptions renew automatically until cancelled.
Cancelling and downgrades
You can cancel any time from Billing. You keep your plan until the end of the paid period, then your family moves to Strokes. We never delete children, stars or progress when you change plans; extra profiles or premium lessons are simply paused.
Store purchases
Ponderr Store items are one-time digital purchases for your family's personal use. Refunds are handled case by case; a refunded item is removed from your library.
Acceptable use
Don't copy, resell or share paid content, and don't try to get around plan limits or child-safety features.
Changes
We may update these terms. We'll tell you about important changes in the app.
Contact
Questions? Reach us using the support details in the footer.